FAQs

HOW DO I PLACE MY ORDER?
Simply choose your style on the product page then click the “Add To Cart” button and follow the simple steps to complete your order.

We’ll prepare your order and let you know when it's on its way!

HOW LONG WILL IT TAKE TO SHIP MY ORDER?

On average, merchandise is produced and shipped from our facility 2-3 business days after purchase.

Standard shipping/transit times apply 4-8 business days in USA and 7-10 bussiness days International.

I will update the tracking id right away when it is shipped and you can track the package by the link we send you to update the status.

MY TRACKING NUMBER ISN’T WORKING.
Tracking numbers can take 5-7 days to appear in the shipping carrier's system. Occasionally, the shipping carrier can lose an order. If the tracking number is still not working within a few days, please contact the shipping carrier.

I NEED HELP WITH A LATE ORDER.

  • If a US domestic order tracking number does not update after 7 business days from the latest update, please send email for us.

  • If an international order tracking number does not update after 12 business days from the latest update, please send email for us.

 

HOW SECURE IS MY PERSONAL INFORMATION?
We strictly adhere to the highest industry standards to protect your personal information when you checkout and purchase from our store.

Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.