Adjustment/Cancellation Policy

ORDER ADJUSTMENT/CANCELLATION

After finalizing the checkout of an order, you may adjust its information by contacting us via info@nethouseglobal.com within 24 hours. If you do not make any changes to your order within 24 hours, the order will be sent to production, and you will have to wait the right to adjust the order details or to cancel it.

  • The design of personalized items cannot be adjusted after the order is successfully finalized.
  • The item quantity in a discounted order and the product type of your order, you can not make changes to your ordered item’s colour and/or size unless that change results in any fluctuation in the price of the final item.
  • The item quantity in a discounted order and the product type of your order cannot be changed. If you have any need for these changes, please contact us to cancel the order, after which you can then place a newly revised order.